Privacy Policy

1. Introduction

x365tech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, products, or website (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Contact us through forms or email
• Subscribe to our newsletters or updates
• Use our products or services

This information may include:

• Name and contact information (email address, phone number)
• School or district affiliation
• Job title and professional information
• Account credentials (username and password)
• Communication preferences

2.2 Usage Data

We automatically collect certain information when you access or use our Services, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.

2.4 Educational Data

When providing services to educational institutions, we may process educational records and student information on behalf of the institution. We act as a service provider and handle such data in accordance with applicable laws, including FERPA (Family Educational Rights and Privacy Act).

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Responding to your comments, questions, and customer service requests
• Sending you technical notices, updates, security alerts, and support messages
• Communicating with you about products, services, offers, and events
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues and security vulnerabilities
• Personalizing and improving your experience with our Services
• Complying with legal obligations and enforcing our policies

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, email delivery, and customer service. These service providers are contractually obligated to protect your information.

4.2 Educational Institutions

If you access our Services through an educational institution, we may share information with that institution as necessary to provide the Services and as directed by the institution.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.6 Text Messaging Opt-In Data Protection

Third-party sharing for marketing and promotional purposes exclude text messaging opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data is not being shared with third parties and is used solely for the purpose of providing you with updates and support concerning your inquiry.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Secure development practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

For educational data processed on behalf of institutions, we retain data according to the institution's instructions and applicable legal requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information
• Objection: You may object to our processing of your information
• Restriction: You may request that we restrict the processing of your information
• Data Portability: You may request a copy of your information in a structured, machine-readable format
• Withdraw Consent: Where we rely on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the information provided in Section 14.

8. Children's Privacy

Our Services are designed for use by educational institutions and are not directed to children under 13 years of age. When we collect information from or about students through our institutional services, we do so only at the direction of the educational institution and in compliance with applicable laws, including COPPA (Children's Online Privacy Protection Act) and FERPA.

We do not knowingly collect personal information directly from children under 13 without parental consent or school authorization. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by x365tech. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of other websites or services. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information in Section 14.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date.

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

13. Do Not Track

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our Services do not currently respond to Do Not Track signals.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

15. Consent

By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.